Community

Cookie Factory Lofts

900 Terminal Pl, Richmond, VA 23220  ·  Near West / Museums

3.1

Insider

2.3

Reviews

$1,250–$2,650

Rent range

Studio–3 BD

Bedrooms

SummaryUpdated Oct 14, 2026
Managed byNot on record
Inspection history22 cases · 9 violations
Resident reviews
61 reviews
Very negative
Reddit mentions
34 mentions
Pros & cons
Spacious units with high ceilings and large windows
Excellent walkable location near restaurants and shops
Thick walls provide good soundproofing
Responsive management during recent staff changes
Unique architectural character and design
Chronic maintenance failures and unresponsive staff
Pervasive package theft and non-functional lockers
Frequent fire alarm malfunctions at all hours
Roach infestations despite ongoing pest control
Unsecured doors allowing trespasser access
Dealbreakers25 of 61 reviews mention an issue with

No mentions of: Bed bugs · Rodents · Other pests · Thin walls

Management

No management on record

No manager rating, rank or complaint history to show.

Location

Walk

Very walkable

83

Transit

Minimal transit

46

Bike

Very bikeable

86

Quiet

Some street noise

73

Popular nearby

ALDI · Bon Secours Park · LUNCH.SUPPER! · Roastology · Vintage Boxing Gym & Fitness · Bandito's Burrito Lounge

Inspection history

22

cases

1 closed non-compliant10 resolved10 no violation1 otherTypically about 97 days to fix
Categories

These records are tied to the building at this address, not to its owner. Older cases may predate the current owner, manager, or renovations.

Resident reviews

Loading reviews

Reddit

r/rvaCommentu/FluffyMathematician7 · 1 month agoView on Reddit

Looking for a couple more people to interview currently living at The River Lofts at Tobacco Row

You should do the Cookie Factory next lmao. Their FB group constantly has crazy shit going on and the residents are pissed.
r/rva_housingPostu/delity82 · 2 months agoView on Reddit

$2,500 / 3br - 1225ft2 - Spacious 3 Bedroom, 2.5 Bath For Sublet

3 Bedroom 2.5 Bathroom | 1225 sq ft Over 600 sq ft private patio, the largest in the building! Monthly Price: $2500 (sublet) Deposit: $250 Available 9/1/26-3/31/27 and can be renewed! Contact me for more information! Description: The apartment located in the Cookie Factory Lofts offers 1225 sq ft of living space, with one of the largest patios around! The primary bedroom features a walk-in closet and an ensuite with spacious storage. Bedroom 2 features a walk-in closet, while Bedroom 3 o
r/rvaCommentu/loyalclarence762 · 4 months agoView on Reddit

What Richmond Apt has the V best pool in town?

… and quiet hours, because a rooftop pool that's party central on weekends is a different vibe than one where she can actually read her book in peace. the cookie factory location was always pretty solid for that kind of calm, so don't settle for something loud just because it looks nice.
r/rvaPostu/Last-Egg4029 · 4 months agoView on Reddit

What Richmond Apt has the V best pool in town?

Hi All!!! My mom is leaving her apt in the cookie factory lofts after 10 years... why you ask? because we're looking for a better apt pool. something preferably on a roof, where she can spend her retirement reading books and soaking up rays. Let us know about your experiences, Any pics or details about your apt pool would be fabulous. tyia
r/rva_housingCommentu/cocor3s · 5 months agoView on Reddit

Richmond Rental Company Experiences 2026

Don’t entertain Cookie Factory, my partner lived there and the management does little to nothing to address issues. The tenants were banding together to take care of issues themselves. Avoid Malvern Manor, management could care less about its tenants, roaches galore. They are seriously overpriced now after kicking tenants out to renovate units. Main Street Properties was great, but I’m speaking from over a decade ago. They were one of the few places that treated me like a human being. Th
5 of 34 mentions

Pricing & floor plans

Updated Oct 17, 2026
No floor plan image

1 Bed / 1 Bath (624 sqft)

1 available

1 bd / 1 ba · 624 sqft · $2.48/sqft

$1,550

W/D in unit
No floor plan image

1 Bed / 1 Bath (632 sqft)

1 available

1 bd / 1 ba · 632 sqft · $2.29/sqft

$1,450

W/D in unit
No floor plan image

1 Bed / 1 Bath (633 sqft)

1 available

1 bd / 1 ba · 633 sqft · $2.45/sqft

$1,550

W/D in unit
No floor plan image

1 Bed / 1 Bath (646 sqft)

1 available

1 bd / 1 ba · 646 sqft · $2.44/sqft

$1,575

W/D in unit

Fees & policies

Updated Oct 14, 2026

Additional fees may apply. If something has changed or is missing, please and let us know.

Limited information. Visit the property website or contact the leasing office for complete fee details.

One-time

Application Fee$50
Security DepositOne month's rentVaries
Estimated total$50

Monthly

No monthly fee information available

Pet policy

No pet policy information available

Parking

No parking information available

Included utilities

No utility information available

Location & nearby

Walk

83

Very walkable

Transit

46

Minimal transit

Bike

86

Very bikeable

Quiet

73

Some street noise

Nearby

Restaurants

5En Su Boca★ 4.30.1 mi

Cafes

10Parousia Coffee★ 4.80.16 mi
6Roastology★ 4.60.3 mi

Bars

13Gus' Bar & Grill★ 4.30.16 mi
15Gersi RVA★ 4.40.28 mi

Grocery

16ALDI★ 4.50.06 mi
19NGM SUMMIT MARKET★ 4.60.34 mi

Gyms & Fitness

23Westwood Athletics★ 5.00.1 mi

Entertainment

Amenities

Community

High speed internet and trash with recycling
On-site fitness center
Outdoor pool
Underground and surface parking lots
Walking distance to plenty of local shops and delicious restaurants
Quick access to Interstates 64, 95 and 195
Public transit is available a few steps from our front door

About this property

A Richmond landmark for over 80 years, the original cookie factory tower was built in 1927 as the new headquarters and main production plant for the Southern Biscuit Company (formally known as Southern Biscuit Works). The building’s architectural façade, iconic water tower, and brightly lit sign made it an easily recognizable part of the city’s industrial hub.

Nearby in Museums

The Scout Scott's Addition

Museums

Near West

Same block

The Scout Scott's Addition

947 Myers St, Richmond, VA 23230

4.1Insider
4.3Reviews
73Quiet
85Walk
45Transit
87Bike

Studio

$1,396-$2,373

1 bed

$1,550-$3,417

2+ beds

$2,237-$4,765

The Ace Apartments

Museums

Near West

0.1 mi

The Ace Apartments

1201 N Arthur Ashe Blvd, Richmond, VA 23230

4.1Insider
4.4Reviews
66Quiet
90Walk
46Transit
84Bike

Studio

$1,560-$1,820

1 bed

$1,685-$2,925

2+ beds

$2,395-$4,395

The Russell

Museums

Near West

0.2 mi

The Russell

2700 W Leigh St, Richmond, VA 23230

3.8Insider
0.0Reviews
76Quiet
64Walk
44Transit
85Bike

Rent

Not listed

Todd Lofts

Museums

Near West

0.4 mi

Todd Lofts

1128 Hermitage Rd, Richmond, VA 23220

3.4Insider
3.1Reviews
72Quiet
71Walk
45Transit
85Bike

Studio

$1,386-$1,569

1 bed

$1,513-$1,571

2+ beds

$1,852-$2,004

CallWebsite