Community

The Box

501 Decatur St, Richmond, VA 23224  ·  Old South / Old Town Manchester

4.0

Insider

4.2

Reviews

$1,385–$2,397

Rent range

1–2 BD

Bedrooms

6–13 mo

Lease

SummaryUpdated Oct 17, 2026
Managed byPRG Real Estate Management (#29/153)
Inspection history3 cases · 1 violation
Resident reviews
45 reviews
Mixed
Reddit mentions
4 mentions
Pros & cons
Responsive maintenance and management
Clean building with nice amenities
Good location and river views
Friendly community atmosphere
Updated appliances and modern finishes
Recurring fire alarm malfunctions
Pest issues including bedbugs
Noise problems and thin walls
Unresponsive leasing office staff
Building maintenance and upkeep issues
Dealbreakers8 of 45 reviews mention an issue with

No mentions of: Roaches · Rodents · Mold · Health · Leaks · Thin walls

Management

PRG Real Estate Management

Rank

29/153

Properties

12

Individual

0

Top complaints

Maintenance16%
Management15%
Cleanliness12%
Fees12%
Parking11%
All properties & reviews

Location

Walk

Very walkable

72

Transit

Minimal transit

47

Bike

Bikeable

62

Quiet

Some street noise

73

Popular nearby

Max Market · Floodwall Park · Croaker's Spot · Brewer's Cafe · Ericka J Fitness LLC · Ironclad Sports Bar

Decatur Box Investors Llc

1

Parcels citywide

$25.1M

Assessed value

14

Eviction filings

0

Code violations

Inspection history

3

cases

1 resolved2 no violationTypically about 12 days to fix
Categories

These records are tied to the building at this address, not to its owner. Older cases may predate the current owner, manager, or renovations.

Resident reviews

Loading reviews

Reddit

r/rvaCommentu/burritarita · 1 month agoView on Reddit

Apartment complex recs?

Check out The Box in Manchester
r/rva_housingCommentu/koolranchDORITO · 8 months agoView on Reddit

All inclusive apartments

Thank you! Do you have any friends or heard anything about in the Icon, Scott’s View or The Box(not S.A but close to downtown)? They’re all in the affordable category for me.
r/rva_housingCommentu/Hour_Particular3906 · 1 year agoView on Reddit

Please drop reviews (good or bad) for apartment/townhomes in area

I recently viewed a large studio and 1br at The Box on Decatur St. loved it but it was not a realistic commute. The person who helped me was super friendly and didn’t rush me at all. I have also always loved the 2000 Riverside Apts bldg - but that was a no. I arrived early to see the apt, the person was sitting right in front of me and kept me waiting at least 5 mins after my appt time. She rushed me, was rude..and really, that didn’t matter. But I remember years ago seeing a comment that their
r/rva_housingCommentu/Hour_Particular3906 · 1 year agoView on Reddit

New to Richmond

Ugh bc we’re in the same position. Am so looking forward to a fresh start! I looked at a 1br at The Box, 501 Decatur St and they are so lovely. Good luck with your move!

Pricing & floor plans

Updated Oct 17, 2026

The Canal

2 available

1 bd / 1 ba · 633–748 sqft · $2.58/sqft

$1,630–$1,660

W/D in unitWalk-in closetBalcony

The Commerce

1 available

1 bd / 1 ba · 591 sqft · $2.64/sqft

$1,562

W/D in unitBalconyIsland kitchen

The Decatur

7 available

1 bd / 1 ba · 514–711 sqft · $2.69/sqft

$1,385–$1,599

$1
W/D in unitWalk-in closet

Fees & policies

Updated Oct 17, 2026

Additional fees may apply. If something has changed or is missing, please and let us know.

One-time

Application Fee$50
Amenity Fee$200
Security Deposit$500+Varies
Utility New Account Fee$5
Estimated total$255

Monthly

Trash Fee$15/mo
Utility Admin Fee$5/mo
ParkingStarting at$100/mo
Pet rent$35/mo
Monthly total$155

Pet policy

Refundable deposit$300
Monthly pet rent$35/mo

Parking

Garage$100/mo

Included utilities

No utility information available

Property site map

Virtual tours

The Everett1 / 5

2 Bed • 2 Baths

Location & nearby

Walk

72

Very walkable

Transit

47

Minimal transit

Bike

62

Bikeable

Quiet

73

Some street noise

Nearby

Restaurants

5Stock Bistro & Bar★ 4.80.05 mi

Cafes

7Cafe Zata★ 4.70.15 mi

Bars

13Basic City Beer Co. RVA★ 4.70.27 mi

Grocery

17The Underground Kitchen★ 4.30.19 mi
16Max Market★ 3.50.33 mi

Gyms & Fitness

20MYND Conservatory★ 5.00.29 mi
19Ericka J Fitness LLC★ 5.00.48 mi

Parks

21Floodwall Park★ 4.50.28 mi
22Southside Floodwall★ 4.70.42 mi

Amenities

Community

Sparkling Swimming Pool
24/7 Fitness Center
Clubhouse
Two Business Centers
Pet Spa
EV Charging Station
Bike Storage
Media Room

In-unit

Stainless Steel Appliances
Energy Efficient Dishwasher
Backlit Vanity Mirrors in Bathrooms
Full-Size Stacked Washer/Dryer
Private Balconies*

* Only in select units

About this property

Welcome to The Box, where local charm meets sophistication. Our luxury apartments in Richmond, VA, redefine upscale living with a collection of stylish one- and two-bedroom homes designed for comfort and modern elegance. Each residence is thoughtfully crafted with high-end finishes, contemporary layouts, and attention to detail that elevates everyday living.

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