Community

The Crossings at Short Pump

3400 Cox Rd, Richmond, VA 23233 · Henrico

3.9

Insider

3.9

Reviews

1–3 BD

Bedrooms

6–14 mo

Lease

SummaryUpdated Oct 14, 2026

Managed byGeneral Services Corporation (#64/153)

Inspection historyNot tracked in Henrico yet

Resident reviews

284 reviews

Mixed

Reddit mentionsNo mentions on record

Pros & cons

Maintenance team responds quickly and professionally

Friendly and helpful leasing office staff

Family-oriented community with safe atmosphere

Good location near shopping and highways

Well-maintained grounds and clean property

Roach and pest infestation issues

Excessive move-out charges and damage fees

Inconsistent and sometimes rude management

Trash and dumpster area problems

Water damage and HVAC system malfunctions

Dealbreakers55 of 284 reviews mention an issue with

Management

General Services Corporation

Rank

64/153

Properties

Individual

Top complaints

Management18%

Maintenance14%

Cleanliness11%

Fees10%

Leaks8%

All properties & reviews

Location

Walk

Somewhat walkable

Transit

Minimal transit

Bike

Somewhat bikeable

Quiet

Some street noise

Popular nearby

The Grapevine Greek & Italian Restaurant · Starbucks Coffee Company · Charles' Kitchen Caribbean Cuisine

All nearby places & map

Inspection history

coming soon

Not available yet

InsiderRVA doesn't track Henrico code enforcement records yet. Records currently cover the City of Richmond and Chesterfield County.

Resident reviews

0 mentions

No mentions on record

This property hasn't been mentioned in r/rva or r/rva_housing.

Pricing & floor plans

Updated Apr 19, 2026

Tuckahoe

Availability unknown

1 bd / 1 ba · 704 sqft

N/A

W/D in unitWalk-in closetBalconyIsland kitchen

No open units to compare

Fees & policies

Updated Oct 14, 2026

Additional fees may apply. If something has changed or is missing, please and let us know.

One-time

Reservation Fee$100

Application Fee$50

Admin Fee$175

Utility Set Up Fee$35

Estimated total$360

Monthly

Pest Control$3/mo

Utility Service Fee$3/mo

ParkingStarting at$125/mo

Pet rent$30/mo

Monthly total$161

Pet policy

Refundable deposit$300

Monthly pet rent$30/mo

Parking

Garage$125/mo

Included utilities

No utility information available

Property site map

Virtual tours

Fitness Center1 / 5

Location & nearby

Walk

Somewhat walkable

Transit

Minimal transit

Bike

Somewhat bikeable

Quiet

Some street noise

Nearby

Restaurants

3El Paso | Mexican Restaurant★ 4.50.09 mi

2Tarrant's West★ 4.30.1 mi

Cafes

6Starbucks Coffee Company★ 4.20.49 mi

Bars

7Charles' Kitchen Caribbean Cuisine★ 4.10.42 mi

8The Kitchen + Bar @ Short Pump★ 4.70.43 mi

Medical

9Physical Therapy Board0.42 mi

Shopping

12Shops at Twin Oaks★ 4.00.33 mi

10Colonnades West★ 4.20.35 mi

Amenities

Community

Just one minute to the Innsbrook entrance

Minutes to Short Pump Town Center and West Creek

Convenient to Capital One and other major employers

Easy access to I-64, I-295 and I-288

Prestigious West End neighborhood

Henrico County schools

Resort-style swimming pool plaza

Dynamic fitness center

In-unit

1, 2 and 3 bedroom plans

Vaulted ceilings, corner fireplaces and designer flooring

Stainless Steel Appliances

Huge walk-in closets

Full-sized washers/dryers

Separate dining areas

Private patio or balcony

Garages with remote openers available

About this property

You'll love the convenience and luxury of living at The Crossings, an island of beauty and tranquility at the crossroads of Innsbrook and Short Pump! Our apartments' perfect location is just two minutes from the entrance to Innsbrook Office Park, minutes from West Creek Office Park, convenient to major employers and to the many shopping and dining opportunities in and around Short Pump Towne Center. Our floor plans feature gourmet kitchens with stainless steel appliances, vaulted ceilings, corner fireplaces, private patios or balconies, washers and dryers, and huge walk in closets. The resort-style pool is surrounded by beautifully landscaped grounds, with picnic pavilions, sand volleyball, business center, playground, and fitness center. Garages with remote openers are also available.