West Shore

In this video, I am highlighting The River Lofts at Tobacco Row as an example of what I believe are predatory landlord and property-management practices, as well as offering resources for local organizations meant to help anyone dealing with unfair or unsafe housing. Included in the video are first hand accounts of tenants living at The River Lofts, and I also provide an overview of West Shore, which is the real estate investment company that owns The River Lofts. I've also included links below

Yep - one of the goals is to explain the hierarchy of West Shore, but I am going to message you now as I would love to hear what you've been able to dig up.

New management isn’t able to get the books straight on what to charge who. Brookfield had such poor accounting practices surrounding their management that when West Shore came in, they started simply charging the base rent fee listed on lease documentation because they have no clue what parking, utility, or other fees anyone is supposed to be paying. I have some incredible parking flexibility for $0 in Shockoe Bottom thanks to their incompetence.

West Shore has taken over from Brookfield Properties and they axed all top location management. I have spoken with the new GM and they are a corporate drone far removed from serving the people. There are a multitude of changes, all to more inefficient systems, occurring right now. They’ve left the management office locked up for weeks under the guise of “training” and you’re generally forced to harrass a leasing agent in the sales office to speak to a human. I have one of the townhomes and ha